Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [SHOPLYZZY]! These Terms of Service ("Terms") govern your access to and use of our website, services, and mobile applications (collectively, the "Platform"). The Platform is owned and operated by [SHOPLYZZY] ("we," "us," or "our").

By accessing, browsing, or making a purchase on [SHOPLYZZY], you agree to be bound by these Terms, our Privacy Policy, and all other applicable guidelines and policies. Please read them carefully before using our services.

1. Account Terms

  • Eligibility: By using this Platform, you represent that you are at least 18 years of age or accessing the Platform under the supervision of a parent or legal guardian.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for restricting access to your computer or mobile device.

  • Accuracy: You agree to provide true, accurate, current, and complete information during registration and checkout.

  • Account Termination: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect fraudulent activity or a breach of these Terms.

2. Pricing and Payment

  • Pricing & Taxes: All prices listed on [SHOPLYZZY] are in Indian Rupees (INR, ₹) and are inclusive of Goods and Services Tax (GST) unless stated otherwise.

  • Price Changes: Prices for our products are subject to change without prior notice.

  • Payment Methods: We accept payments via Credit/Debit Cards, Net Banking, Unified Payments Interface (UPI), Wallets, and Cash on Delivery (COD) (if applicable).

  • Payment Authorization: By placing an order, you confirm that the payment method used belongs to you or that you have authorization from the account holder to complete the purchase.

3. Product Descriptions and Availability

  • Accuracy: We strive to ensure that product descriptions, images, and pricing are as accurate as possible. However, we do not warrant that product descriptions or other content on the Platform are completely error-free, accurate, or current due to screen resolution variations or minor manufacturing updates.

  • Stock Availability: All items are subject to availability. We reserve the right to limit the quantity of items purchased per person, per household, or per order.

4. Order Acceptance and Cancellation

  • Order Receipt: An email or SMS confirmation of your order does not signify our final acceptance of your order.

  • Refusal Rights: We reserve the right to accept or decline your order at any time after receipt for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraud.

  • Cancellation by Customer: Orders can only be canceled prior to dispatch by contacting us at [jaypalranawat86900@gmail.com]. Once dispatched, orders are subject to our Return & Refund Policy.

5. Shipping and Delivery

  • Scope: Shipping services are provided across supported pincodes within India. Delivery timeframes provided at checkout are estimates and may vary due to logistics delays, weather, or unforeseen events.

  • Title & Risk: Risk of loss and title for products purchased pass to you upon delivery of the items to the designated delivery address.

  • Details regarding shipping methods, costs, and timelines are outlined in our dedicated Shipping Policy.

6. Returns and Refunds

  • All purchases are subject to our Return and Refund Policy.

  • Eligible returns, exchanges, and defective product replacements must be initiated within the specified return window outlined in our Return Policy by contacting [jaypalranawat86900@gmail.com].

  • Approved refunds will be credited back to the original source payment method or via bank transfer for COD orders within the stipulated processing timeframe.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Platform or its content:

  • For any unlawful purpose or to solicit others to perform illegal acts.

  • To violate any Indian national, state, or local laws and regulations.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To upload or transmit viruses, malware, or any other malicious code.

  • To collect or track the personal information of others without consent.

  • To engage in spamming, phishing, crawling, or scraping of the Platform.

8. Intellectual Property

All content on [SHOPLYZZY], including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of [SHOPLYZZY] or its content suppliers and is protected under applicable Indian copyright and trademark laws.

9. Limitation of Liability

To the maximum extent permitted by Indian law:

  • [SHOPLYZZY], its directors, officers, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the Platform or products purchased.

  • Our total liability to you for any claim arising out of or relating to these Terms or your use of the store shall not exceed the amount paid by you for the product giving rise to the claim.

10. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

Any dispute, legal claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [YOUR CITY, STATE, INDIA / E.G., MUMBAI, MAHARASHTRA].

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.